Your FAQs Handled with Care
How can I contact your customer service team?
For customer service inquiries only, please mail us at support@rojindia.com.
How long will Shipping take?
All the orders are dispatched within 24-48 hours from our warehouse after receiving the order.
Shipping estimates are 4-6 working days depending on location and shipping option you choose.
Please note our fulfilment and shipping estimates depends on Customer location and shipping estimates might increase for your order during Public Holidays and busy periods.
Do you offer Returns and Refunds?
Please check our Product Return and Refund Policy to know more.
I emailed your customer service team. When will I receive a response?
Our customer service team aims to respond to all E-mails within 24-72 hours.
What if I receive a damaged product?
Please mail us at support@rojindia.com with your order number including a video and photos of the fault. The pictures/videos of the product must show that the product is unused, has all the tags intact.